JLS & Associates

Refund Policy and Final Exam Rules

All instructors will follow the following refund policy when making available any course through jls & associates:

In the event the offering, as advertised is not conducted, a 100 percent refund of fees/charges will be returned within 30 days from the receipt of a written request from a registrant. If the enrollee has been provided with instructional materials, the return of the materials will be a condition of a 100% refund. Non return of instructional materials will result in a 50% refund to a registrant.

Please do not deviate form this policy in any instance.
All instructors will follow the guidelines below in administering final examinations on any course through jls & associates :

Final examination rules

Sponsors shall establish and participants shall observe the following final examination rules for approved offerings:

1. A participant shall present one of the following forms of identification as a prerequisite to taking the final examination:
1. a current drivers license.
2. a current identification card.
3. any identification of the participant issued by a governmental agency within the immediately preceding five years which bears a photograph and description, signature and identification number of the participant.
2. The examination may be either a closed-book or open book examination continuously monitored by the sponsor or the sponsor’s representative.
3. To pass the examination, a participant must achieve a percentage score of 75% or more.
4. An offering may include provision for one retaking of the final examination by an attendant who failed the original final examination provided that no less than 50 percent of the questions in the re-examination are different questions than those asked in the original final examination.
5. Time involved in the final examination process may be included in establishing "clock hours" for the offering.
6. In taking the examination, the only written or printed material to which an examinee shall be permitted to refer is the final examination itself and reference material such as amortization tables and tax tables provided by the sponsor with the prior approval of the department in its approval of the offering.
7. Examinees shall not communicate with any person except the test administrator during the final exam.
8. Copying questions and making notes from a final examination is prohibited. All examination papers and materials shall be turned in to the test administrator before leaving the examination room.
9. Examinees shall not leave the exam room before completing the final exam without permission of the test administrator.
10. Examinees shall not share use of examination materials with any other examine.
11. Examinees shall not designate the person to administer the final exam.
12. Examinees shall adhere to instructions of the test administrator.